Privacy policy
This privacy notice for Tzika Charalampia (doing business as Acanthus Tours) (“we”, “us”, and “our”), describes how and why we might collect, store, use and/or share your information when you use our services (“process”), such as when you:
- visit our website at https://acanthustours.com/ or any Website of ours that links to this Privacy Notice
- engage with us in other liberated ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at [email protected].
- What information do we collect?
- Personal information you disclose to us ;
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the services or otherwise when you contact us.
- Personal information provided by you;
The personal information that we collect depends on the context of your interactions with us and the services, the choices you make and the products and features you use. The personal information we collect may include the following
-names
-Phone numbers
-e-mail addresses
-contact references
-city, country
- Sensitive information
We do not process sensitive information.
- Social Media Login Data
We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the information described in the section called “How do we handle your social logins?” below.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
- How do we process your information?
We process your personal information for a variety of reasons depending on how you interact with our services, including:
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries, offer support to users. We may process all your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of services.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you to save or protect an individual’s vital. The interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
- What legal basis do we rely on to process your information?
The General Data Protection Regulation, GDPR and UK GDPR require us to explain the valid legal basis we rely on in order to process your personal information. As such, we may rely on the following legal basis to process your personal information:
- We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of a contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to support our marketing activities and understand how our users use our products and services so we can improve user experience.
- Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with the law enforcement body or regulatory agency, exercise or defend our legal rights or disclose your information as evidence in litigation in which we are involved vital interests.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involved involving potential threats to the safety of any person.
- When and with whom do we share your personal information?
We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
- Do we use cookies and other dragging technologies?
We may use cookies and similar tracking knowledges like pixels to access or store information.
Cookies are small data files that are sent to your browser when you visit a website. We use cookies to link you to our services, to save your preferences and settings, to keep your account secure and to better understand how people use our services and help improve and promote those services on the basis of this information.
A pixel tag (“pixel”) is a small piece of code that can be embedded in web pages and emails. We may use pixels and cookies to learn how you interact with our webpages and emails. This information helps us, as well as the third service providers we use, to better promote our services. For example, if you visit one of the third-party sites, you may see an update for them later on.
- How do we handle your social logins?
Our services offer you the ability to register and log in using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned but will often include your name, e-mail address, friends list and profile picture as well as other information you choose to make public on such social media platform.
We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant services. Please note that we do not control and are not responsible for other uses of your personal information by your third party social media provider. We recommend that you review their privacy notice and to understand how they collect, use and share your personal information and how you can set your privacy preferences on their sites and apps.
- How long do we keep your information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy notice, unless a longer retention is required or permitted by law (such as tax accounting or other legal requirements).
When we have no ongoing legitimate business need to process your personal information we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives) then we will securely store your personal information and isolate it from any further processing until deletion possible.
Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet. For information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steel, or modify your information, although we will do our best to protect your personal information.
- Do we collect information from minors?
We do not knowingly solicit data from our market to children under 18 years of age. By using the services you represent that you are at least 18, or that you are the parent or guardian of such minor and consent to such minor dependent’s use of services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data that we may have collected from children under the age of 18, please contact us.
- What are your privacy rights?
In some regions (like the EEA, UK and Switzerland) you have certain rights under applicable data protection laws. This may include the right to request access and obtain a copy of your personal information, request rectification or erasure, to restrict the processing of your personal information if applicable to data portability, and not to be subject to automated decision making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe that we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
If you choose to remove cookies or reject cookies, this could affect certain features or services of our services.
- We make updates to this notice.
We may update this privacy notice from time to time. The updated version will be indicated by an update revised date and the updated version will be effective as soon as it is accessible.
- How can you contact us about this notice?
If you have questions or comments about this notice, you may e-mail us at [email protected]